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Privacy Policy

Privacy Policy

Effective Date: 2019 August
Last Updated: 2025 February

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Welcome to CONNECTING HUMANS ("Company," "we," "our," or "us"). Your privacy is important to us, and we are committed to protecting your personal data in compliance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, the General Data Protection Regulation (GDPR) in the European Union, and the California Consumer Privacy Act (CCPA) in the United States. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.connectinghumans.ca / www.weareconnectinghumans.com].

 

1. Information We Collect

We collect the following types of personal data from you:

a) Information You Provide Directly

  • Personal Identifiable Information (PII): Name, email address, phone number, mailing address, payment information (if applicable), and any other information you voluntarily provide.

  • Account Data: If you register for an account, we collect login credentials and security details.

b) Information Collected Automatically

  • Usage Data: Your browsing history, pages visited, links clicked, time spent on pages, and other analytics data.

  • Device Information: IP address, browser type, operating system, and unique device identifiers.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance user experience and analyze website traffic.

c) Information from Third Parties

  • We may collect information from third-party service providers, such as analytics tools, advertising partners, and social media platforms, in accordance with their privacy policies.

 

2. How We Use Your Information

We process your data in accordance with applicable privacy laws for the following purposes:

  • To provide, maintain, and improve our website and services.

  • To personalize your experience and recommend content relevant to you.

  • To communicate with you, respond to inquiries, and send service updates.

  • To process transactions and fulfill customer service requests.

  • To enforce legal obligations, protect against fraud, and ensure security.

  • To comply with regulatory requirements.

Legal Basis for Processing (GDPR Compliance)

Under the GDPR, we rely on the following legal bases to process your personal data:

  • Consent: Where you have provided explicit consent (e.g., for marketing emails).

  • Legitimate Interests: To improve website security and user experience.

  • Contractual Necessity: When processing is necessary for fulfilling a contract with you.

  • Legal Obligation: Where we are required to process your data by law.

 

3. Sharing and Disclosure of Information

We do not sell or trade your personal data. However, we may share your information under the following circumstances:

  • Service Providers: With trusted third-party vendors who help us operate our website (e.g., payment processors, cloud storage providers).

  • Legal Compliance: If required by law, regulation, or a valid legal request (e.g., subpoenas, government investigations).

  • Business Transfers: If our business is merged, acquired, or sold, your data may be transferred as part of that transaction.

 

4. Your Rights and Choices

For Canadian Users (PIPEDA):

  • You have the right to access, update, or correct your personal data.

  • You can request the deletion of your personal data unless prohibited by law.

  • You may withdraw consent for data processing at any time.

For EU Users (GDPR):

  • Right to Access: Request a copy of your personal data.

  • Right to Rectification: Correct inaccurate or incomplete data.

  • Right to Erasure (Right to Be Forgotten): Request deletion of your personal data.

  • Right to Restriction of Processing: Limit how we use your data.

  • Right to Data Portability: Receive a copy of your data in a structured format.

  • Right to Object: Object to data processing based on legitimate interests or direct marketing.

  • Right to Lodge a Complaint: File a complaint with your data protection authority.

For US Users (CCPA):

  • Right to Know: Request details about the categories and specific pieces of personal data we collect.

  • Right to Delete: Request deletion of your personal data.

  • Right to Opt-Out: Opt-out of the sale of your personal information (though we do not sell personal data).

  • Non-Discrimination: You will not be discriminated against for exercising your rights.

To exercise any of these rights, please contact us at [hello+legal@connectinghumans.ca].

 

5. Security Measures

We take the security of your personal data seriously and have implemented industry-standard security measures, including:

  • Data Encryption: SSL encryption for data transmission.

  • Access Control: Limited access to personal data to authorized personnel only.

  • Regular Audits: Continuous monitoring for security vulnerabilities.

However, no method of data transmission is completely secure, and we cannot guarantee absolute security.

 

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. Once data is no longer needed, we securely delete or anonymize it.

 

7. International Data Transfers

If you are accessing our website from outside CANADA, your data may be transferred to and stored in countries that may have different data protection laws than your jurisdiction. By using our website, you consent to such transfers.

 

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before submitting any personal data.

 

9. Changes to This Privacy Policy

We reserve the right to update this privacy policy periodically. Any changes will be posted on this page, and significant updates will be communicated through email or website notifications. Continued use of our website after such updates constitutes acceptance of the revised policy.

 

10. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us at:

CONNECTING HUMANS
Email: hello+legal@connectinghumans.ca

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By using our website, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting us with your personal data.

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